Business Automation

Automation can be useful when your team repeatedly performs the same administrative steps. DroadTech connects forms, email, messaging, calendars and business tools so that routine follow-up does not depend entirely on manual work.

Examples of Automation Workflows

• Sending an acknowledgement after a form submission
• Alerting the appropriate employee about a new enquiry
• Sending a text after a missed call
• Sending appointment reminders
• Requesting additional information before an appointment
• Moving new inquiries into a CRM
• Creating follow-up tasks
• Sending approved email responses
• Connecting forms with existing business systems

How We Approach It

We begin by understanding the repetitive steps your team performs. We then identify which of those steps can be automated given the systems, permissions and tools available. Every workflow is scoped around the systems and permissions available for the project.

What Automation Does Not Do

Automation handles routine, rules-based steps. It does not replace human judgment for complex decisions, customer relationship management or situations that require discretion. We design workflows to handle the routine parts and route everything else to the right person.

Integrations

Depending on the systems being used, we can connect with:

• Email platforms
• SMS and messaging services
• Calendar and scheduling systems
• CRM platforms
• Form tools
• Website inquiry systems
• Internal databases and APIs

Availability of specific integrations depends on the platform and its API capabilities.

Pricing / Starting Scope

Business automation projects typically start from $4,997. The final scope depends on the number of workflows, systems involved and complexity of the integration. AI receptionist, CRM implementation, custom integrations and custom software development are scoped separately.