Last Updated: June 25, 2026
DroadTech LLC ("DroadTech," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website droadtech.com or use our services.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal Data: Name, email address, phone number, business name, and other information you voluntarily provide when filling out contact forms or booking calls.
- Usage Data: Information about how you use our website, including IP address, browser type, pages visited, time spent on pages, and referring URLs.
- Cookies and Tracking: We use cookies and similar tracking technologies to enhance your experience and analyze website traffic.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Deliver the services you request (website development, AI systems, CRM setup)
- Send you marketing communications, newsletters, and promotional materials (with your consent)
- Improve our website, services, and user experience
- Comply with legal obligations and enforce our agreements
- Prevent fraud and protect the security of our systems
3. AI Data Processing
As a company that builds and deploys AI systems, we want to be transparent about how AI interacts with your data:
- Our AI receptionist and calling systems process call data to deliver services. This may include call recordings, transcripts, and caller information.
- We do not use your business data or customer interactions to train third-party AI models without your explicit consent.
- Call recordings and transcripts are stored securely and retained only as long as necessary for service delivery or legal compliance.
- You may request deletion of call data at any time by contacting us.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service Providers: Third-party vendors who perform services on our behalf (hosting, payment processing, email delivery, analytics). These providers are contractually bound to protect your data.
- Legal Requirements: When required by law, subpoena, or court order, or to protect our rights, property, or safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL/TLS encryption for all data transmission
- Secure cloud infrastructure with access controls
- Regular security audits and vulnerability assessments
- Employee training on data protection practices
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal data, subject to legal obligations.
- Restriction: Request that we limit the processing of your data.
- Portability: Request that we transfer your data to another service provider.
- Objection: Object to the processing of your data for marketing purposes.
To exercise any of these rights, contact us at info@droadtech.com.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
DroadTech LLC
D/B/A DroadTech
1349 W Peachtree Street NW, Suite 1910, PMB 669
Atlanta, GA 30309
Email: info@droadtech.com
Phone: 917-791-2128