AI Receptionist

An AI receptionist is not a replacement for a human receptionist, but it can be configured to handle many routine calls so your team is not interrupted by every incoming call. It can be configured to answer common questions, collect caller information, identify the reason for the call, route calls, take messages or request appointments based on rules you approve.

What an AI Receptionist Can Do

• Answer frequently asked questions
• Collect caller information
• Identify the reason for a call
• Route calls to the appropriate person
• Take messages
• Request an appointment
• Work with supported scheduling systems
• Send a call summary to staff

What an AI Receptionist Does Not Do

An AI receptionist is not a replacement for professional judgment, emergency services, medical advice or legal advice. We do not configure AI receptionists to diagnose conditions, interpret symptoms, prescribe medication, advise whether treatment is necessary or provide legal advice.

For dental, medical and law firm implementations, the assistant is configured to handle administrative workflows only, such as appointment scheduling, office information and call routing. Clinical or legal questions are redirected to the appropriate professional.

How We Set It Up

We set it up around the types of calls your business actually gets. We define what it can say, what questions it can ask, and when it hands off to a human. You approve everything before it goes live.

First, We Listen

We look at the types of calls you get, what people usually ask, and how you handle them now.

Then We Build It

We configure the assistant's responses, call-routing rules, and connect it to your calendar or CRM.

We Test It

We run test calls to make sure everything works the way you want before it goes live.

It Goes Live

Once you approve it, it's live. You get call summaries and logs so you can see exactly what it's doing.

Works With Your Tools

Depending on what you're already using, the assistant can connect to your scheduling system, CRM, and notification tools. We set it up around how your business actually runs.

Compliance

AI voice services are subject to regulations including the TCPA and FCC rules on AI-generated voices. See our TCPA compliance section for more information.

Pricing / Starting Scope

AI receptionist projects typically start from $2,500. The final scope depends on the call flows, integrations, scheduling or CRM connections, and the number of configured scenarios. We will confirm the scope and price in writing before work begins.