AI Calling Systems

Custom outbound voice workflows for approved business use cases such as appointment reminders, follow-up, customer notifications and other configured communications.

What It Can Be Configured For

• Appointment reminders and confirmations
• Follow-up calls after a service or visit
• Customer notifications and updates
• Information collection based on a pre-approved script
• Other configured communications that fit your workflow

How We Approach It

We do not provide unrestricted mass cold calling. Every outbound voice workflow is scoped around a specific, approved business use case. We review the purpose of the calls, the contact list, consent requirements and the script before configuring anything.

What We Need From You

• The business reason for the outbound calls
• The approved call list and consent records
• The script or information to be communicated
• Rules for when to leave a message, retry or escalate to a human
• The telephone system or platform being used

Compliance

Outbound AI voice calls are subject to regulations including the TCPA, FCC rules on AI-generated voices, and state calling restrictions. Businesses are responsible for ensuring they have proper consent and are compliant with all applicable laws. See our TCPA compliance section for more information.